I’ve tried changing the Hue ZigBee channel, I’ve rebooted the hub multiple times. This is so that the Hue bulbs can be used like normal light bulbs should anything go seriously wrong and you can’t get app or remote control. It can take a while for this to show in the app, but the bulb will eventually show as unreachable. The new ones are 3.0.0. This will give you the option to still return the actual state. Where do you check the version. I purchased 2 GL-C-008 1ID and ever since installing them I noticed they will become unreachable after approximately 12 hours or so. I thought I had a work around to resolve, but alas it became unreachable today after nearly two days of staying online. _HarmeN Member. Experienced that Philips Hue White GU10 bulbs became unreachable when switching scenes. Philips recently launched the Hue Signe. I too experience a similar behavior with my recently installed gledopto WW/CW controller. But for a cheaper alternative they are definitely worth considering and if you don't have expensive bulbs to compare them with, you'll be happy. Highlights. They work more or less as expected but I need to unplug/plug it like every third day because my hue app says they are not reachable. It will take about 30 seconds, but the Hue system will change the channel to another one. I so much want this gledopto setup to work reliably so any suggestions will be greatly appreciated. The intelligence to dim the bulb, change colour and the like is built into the bulbs, which respond to wireless commands. Follow these steps to connect a new hue bulb or troubleshoot an existing bulb. Although it’s been only two days that I’ve had it bonded to my conbee zigbee network, I did have the controller become unreachable twice in this period. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Yep both with 3.0.0 fail like that. … So that was my understanding, the 2ID would pair as 2 lights. Read on as we show you how to incorporate cheaper third party smart LED bulbs into your Hue system for that great Hue ease-of-use at a lower price. ... Short of changing how hue bridge works are there any other bridges where I can use gledopto but work with homekit. I have to re-add them again I am afraid. All my Hue lights are unreachable and now a reboot of Homey or the Hue bridge doesn't solve the issue. But no such luck. There are several options to help you. #mergeRow-gdpr {margin-top: 20px;} This is how we make money. Same here with GL-C-008 (fw 3.0.0) and also with their Zigbee Pro downlights GL-D-005P (fw V_0_1). I finally realized why. If someone has turned off the main light switch, the bulb will be physically turned off and won’t get power any more. #mc-embedded-subscribe-form input[type=checkbox]{display: inline; width: auto;margin-right: 10px;} Red circled exclamation mark in the Hue app. Both are then no longer accessible. I have since ditched them and moved to tasmota flashed magichomes. I have the RGB CCT controller. The Touchlink option is currently only built into an IOS application, if you have an droid device you will have to use Lamp Finder on a PC or MAC If found just assign it to your room again and it should work as intended. Had to re-pair. Zigbee devices that are permanently connected to the mains act as repeaters, expanding the mesh network. Downlight GL-D-005P has been better, but occasionally it would just drop and stuck in off or bright white. I've received 7 of them..., I hope they don't fail after so little time... BTW, are there any news in 3.0.0 firmware? If you own any Philips Hue lightbulbs, at some point you've probably considered getting the company's Lightstrip Plus LED strip, which works with the company's app and add something different to the system for ambient lighting.. Smartthings app saying hue lights were unreachable, but they worked anyway. Got any other tips for fixing Hue lights, let us know by Tweeting us @TrustedReviews, Starting life on the consumer PC press back in 1998, David has been at the forefront of technology for the past 20 years. Sonoff and the like don’t have this extra step. In Phoscon - device - lights it shows for WW and RGB 2.0.3, is that the version? Never saw that happen but you can sort of control the whites. Most of them become unreacable after 1-2 days. If you’re trying to add lights to your Hue Bridge, but it’s not finding … To operate a house, and garden office from a single Hue Bridge, we have bulbs installed in light fittings outside the house and externally on the office wall: this gives us enough network to cover everything. I've also tested these with the Philips Hue bridge as well as the Conbee II stick and the exact same issue occurs which leads me to believe it's a fault with the units themselves. I had hoped this would act as a form of ping to keep the controller alive. If they don’t you can force the issue by turning them on and off again at the main light switch/plug socket. diyHue - Map. Reset the dimmer with the setup button in the back (hold 15 seconds), then reset bulbs by holding the dimmer close and holding down the ON and OFF buttons simultaneously until … I found a cheaper alternative to Philips Hue light bulbs from GLEDOpto! This adds a config for Hue lights to allow unreachable lights to still work. Seems like the problem is with that function. Philips Hue Unreachable. I think something in the latest firmware is telling it to drop off after ~12h, I've purchased about 15 of these. Will have to pop a smart plug on it otherwise, Yeah I put them on a smart plug for a few weeks and power cycled when they reported unavailable. I just shut off device health and everything is fine now. I bought a used Hue hub from eBay and then you can pair the controller to the bridge and the bridge to smartthings. My configuration.yaml doesn't have any hue related stuff in it. During the initial binding process, I observed that certain orientation of the controller box inhibited its discoverability on the network. I moved to zwave led controllers because of the unreliability. How to fix Hue lights that have stopped working with Alexa ... Hue Lights Unreachable? My workaround was I created three routines on hue to turn the strip on, then off again after 1 minute. Running Hue 2.1.0. Occasionally, you can get interference on the wireless channel that Zigbee is using. from 1.0.3 to 2.0.2 versions. Take the first step towards creating a connected home with your light, life’s most essential element. What i experience is that if my hue bridge or rpi (with home assistant on it), or both, restarts, i have to redo the intergration every time. Thanks I did try that but no luck. GLEDOPTO ZigBee RGBCCT 2ID LED Strip Controller works with ZigBee Light Link / ZigBee 3.0 Gateways, you can use Phone App to control it. Really annoying. Does anybody have a similair problem? Firmware 3.0.0. (Only Compatible with Philips Hue gateway.) EDIT: Gledopto never responded here but from their other comments seems like we should send a message to Service@gledopto.com since this is a product fault and explain and exemplify the issue. Sadly, it’s also quite expensive. Firmware can be found at least in Philips Hue app if you go to Settings and Lights. The Gledopto Zigbee Light Link (ZLL) products are compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. I'm noob in HA, so not familiar yet with settigns. Visit the post for more. Welcome to the Gledopto Reddit community. For the LED light strip, you need to turn it on at the plug and make sure that the power box is connected to the light strip. I left them overnight and connection was lost. Now I can properly control both lights. Your Bridge Can’t Find Hue Bulbs. It is a small puck-sized gadget that plugs into your Wi-fi router, and routes commands to the appropriate lights from your smartphone app, Alexa, or any other compatible device. Philips Hue bulbs work seamlessly with the Hue eco system, including Hue entertainment, as well as voice control, such as Google Home, Alexa and Apple Homekit. Overview of diyHue Compatibility. I wasn’t ready to shell out 270 euro’s to have one of these next to my TV. 6 pin wire splits at the tape. Is it possible to import an old firmware again? They all do the same thing. I have the same problem with 2 GL-C008 SW: 3.0.0 after ~48 hours when connected to a hue bridge. Anybody having the same issue? Search for the bulb again, or use it’s unique number on the side of the bulb to add it again manually. Gledopto folks weren’t any help with the 2ID and smartthings. Issue #2 – Philips Hue Lights Unreachable. Open the app and go to Settings, tap Hue Bridges and select your Bridge by tapping the ‘i’ icon. Seems to be an issue with the newer ones. We may earn a commission if you click a deal and buy an item. The Gledopto GU10 Spot Lights work the Zigbee Light Link (ZLL) protocol making them compatible with Philips Hue, Ikea Tradfri, Amazon Echo Plus, SmartThings and many more. This is such a pity. I have to take then only once from the network then they run again. The more Hue lights you have, the bigger your network is and the more routes a bulb can take to the Hue Bridge. Has anyone come across the same issue and know of any way to fix this?u/GLEDOPTO did I end up receiving 2 bad units? After trying a few things, I suspected connectivity problems, and placed them closer to the Hub, which solved the issue. If this fails to work: a. Person on AliExpress being somewhat helpful, but I'm anticipating not much help in the end as it seems to be a firmware issue with no way to update? If you find that bulbs furthest from the Hue Bridge aren’t working, network range could be an issue. (Zigbee Hub Require) 2ID: RGB and Color Temperature work as two lights, You can control it separately or at the same time. Your best option is to force a factory reset on the Hue Bridge, which deletes all lights and scenes, and then start your setup again from scratch. Next, you can install additional Hue bulbs. I also report this same behaviour. I previously had GL-D-005Z downlights (fw 2.0.0), and while they had their own caveats, they never dropped from Hue. I have an older one with 2.x.x in the kitchen and that works perfectly. Arduino sketches are provided for the Hue Dimmer Switch, Hue Tap Switch and Hue Motion Sensor. I then placed Philips Hue Ambiance bulbs at … Meet the Gledopto smart lighting system. Zigbee operates on the 2.4GHz band alongside Wi-Fi. Go ahead. Lamp Finder and Touchlink to Connect a Light Hue Lights This option works through the Hue Lights application. Create the perfect mood and get started with connecting your home. #mc-embedded-subscribe-form .mc_fieldset{border:none;min-height: 0px;padding-bottom:0px;}. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. Previously, HA would ignore the state of any unreachable bulbs and return their on state as False. This can lead to the lights becoming unresponsive when using remotes, too. But got same failure. #mergeRow-gdpr fieldset label {font-weight: normal;} Press J to jump to the feed. 4. I've got 2x GL-C-008 in a Hue group and controlling them at the same time is a hit or miss. Hi, some time ago I bought some LED-Stripes (5m) and the LED-connector from gledopto. I just can't change color/brightness etc. */ Philips should have thought of this when they designed the system. Below we review the range of Hue bulbs and fittings. Running on Home Assistant 0.101.3 and also facing this problem. There are a few different options and fittings on the market for LED bulbs and for many there is a Hue bulb they can be replaced with. Fixing Unreachable Hue Lights The very first thing we recommend doing if a light is unreachable is to delete the bulb from the room in the Philips Hue App. You can fix this problem by switching on all the bulbs and resetting your brightness level. My Hue bridge has a reserved IP, from my routers DHCP server. Gledopto from my quick test was unable to dim anywhere near to Hue level e.g Nightlight. I have GL-C-008 2ID via conbee II (deConz). When you turn on one of the Philips Hue bulb without using the Philips Hue app or your Amazon Echo, there is a high chance that will cause connectivity issues. Think of the bridge as a sort of control center for your Hue lights. Philips Hue Bridge 2 (except Hue Entertain) and voice control ready with Amazon Echo Plus, Google Assistant, Homee and more. I have a whole drawer full of them if you'd like to purchase them. It would be interesting if they were to get into the sensor market. :). Press question mark to learn the rest of the keyboard shortcuts. I was able to get them a little more reliable with with conbee but these controllers suck. The learning goes without problems. The Philips Hue system was one of the first unified smart bulb systems on the market and remains justifiably popular despite the cost. Same thing happening me with hue and the controller becoming unreachable. After "reboot" they work great again for some days before saying again not reachable. The first routine I scheduled at 1 am, and had 7 hours between each subsequent routine. qsf. As you can see below, it’s a really beautiful light for some cozy mood lighting in your living room. Third party supported bulbs will work with Hue, however they are not compatible with Apple Homekit and the Philips Hue … You need to buy a Hue Starter Kit, which includes a few bulbs and the Hue bridge. ... Gledopto controller with Autolive 24V power supply. Resetting Hue bulbs You can use a Hue dimmer without a bridge to reset bulbs. For Hue bulbs to operate they have to be turned on at the main light switch permanently. Unlike other Wi-Fi-based lights, you can definitely replace your ordinary dumb bulbs with Philips ones, using the wireless switch, app, or voice control to turn them on and off. While they are connected it's rock solid, they won't become unreachable at all, but after 12h or so they completely drop off. Luckily, with the Gledopto controller, you can connect … Continue reading Philips Hue DIYgne → To fix this problem, just flick the light switch back on: the bulb will come on at max brightness in warm white mode. Related: Which Philips Hue bulbs should I buy? This would take me up to 4pm by which time we'd start operating the lights ourselves shortly after. Philips Hue lights are incredibly reliable in our experience. How do you power-cycle? GE Link bulbs routinely become unreachable from the Hue Bridge. Hue Tap and Dimmer Switch delays: There can be up to a 2 second delay between when a button on a Hue Tap or Hue Dimmer Switch is pressed and when the Hue Lights plugin detects the button press. November 2016. But...their state can still be updated and their correct state is still reported ¯(°_o)/¯ . – Fix the Issues with your Philips ... Hue plug/light unavailable, yet working, but not with HA ... Troubleshooting Hue Lightbulb Not Responding - Technipages. #mc_embed_signup{background:#fff; clear:left; font:14px Helvetica,Arial,sans-serif; width:100%;} Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Doesn’t seem to work, so just ignoring it for now. Lights are two-way synchronized so any change made from original Sensors and Switches will also be applied to the Bridge emulator. The gledopto controller is no further than 2 meters/yards away from a hue bulb. To fix this you need to change the channel used. I have 5 of them about 10 days bow and I'm getting light 'unreachable' numerous times since. First, you can try moving the Hue Bridge. After a period of not beeing used they become unresponsive.The only thing working is a power cycle and they get back beeing usable./u/GLEDOPTO, Juat fitted mine undercounter and yeah same issue...... Is it worth sending back for a replacement or are they all the same. shirfy (shirfy) July 28, 2017, 7:54pm #35. He has edited Computer Shopper and Expert Reviews, and once wrote a book on ho…, How to fix the Philips Hue lights unreachable error. Or-and it could also be the controller’s proximity to a metal water pipe (that hooks up to a nearby radiator) that inhibited the binding to the network. /* Add your own Mailchimp form style overrides in your site stylesheet or in this style block. Make sure all of your Hue lights are turned on, then tap the Change channel button. Same behaviour with the Conbee or a Hue bridge. I have one that says 'Unreachable' in the Hue app, but i can turn it on and off anyway. Finally, you can try moving a light that does work closer to the light that doesn’t. However, as Philips Hue bulbs use the Zigbee wireless protocol, you can get some issues with it, including the Hue lights unreachable error, with the bulbs not displaying properly in the app. 2 days ago, suddenly, my 18 Philips Hue bulbs & lightstrips went unreachable. Is it somekind power on script to light up the strip? Have 4 of these, all doing the same thing. Is there a way to flash other fw to Gledopto? The Hue lights have always been very slow to respond. Have a bunch of Gledopto controllers for LED strips - Single Dimmer, WWCW, RGBW. The only difference between the problematic GL-C-008 and the one that does is the firmware. Once done, your lights should all come back online. I have this exact issue with them. From several days the bulbs switch to unreachable on the app even lights on with no instructions. Placing it centrally in your home will give you the best coverage. At least 5 times on one particular light. Tap Zigbee channel change. We recommend moving this block and the preceding CSS link to the HEAD of your HTML file. There's nothing to turn it off except power-cycle. The price and ease of setup were so good, but this behavior is a deal breaker for me. I've tried using different power supplies, moving them to other locations, closer to the bridge, and nothing works. Disappointing first impression of Gledopto for me. Have they also already reset to factory settings. Same problem here but with the v2 Starter Kit. I decided to try these. In the photo the two on the left are gledopto, the two over the door are Philips. I'll join the party and report the same unreliability and unreachable behaviour. Gledopto Zigbee downlights are compatible with Philips Hue, Lightify, Hubitat, Amazon Echo Plus, and Samsung SmartThings. Funny thing is that Google Home can change the colors and brightness without a problem (via the Hue bridge, of course). Power cycle fixes them, but only for a short period. Google Home talks to the Philips app, which then communicates with ZigBee, which finally operates the light. Signal is strong enough and my mesh is good, other lights (including other Gledoptos and including another GL-C-008) work fine. Try to delete the light on the APP, and reset the light (Power on and off 5 times, If reset successfully, the light will flash), then reconnect to the gateway, when app show "Search light", then power on the light. The only way to bring them back is to power cycle them which is a pain since they are at the top of some cabinets. There are a few things to check to get them working again. I briefly had them working earlier this morning after a hub reboot, but minutes later they stopped working again. This morning after a hub reboot, but the bulb will eventually show as unreachable the! But they worked anyway 'd start operating the lights ourselves shortly after and... 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Bulb or troubleshoot an existing bulb or troubleshoot an existing bulb this show. Switching on all the bulbs and resetting your brightness level i 'm noob in HA, so not familiar with... To purchase them the sensor market with my recently installed gledopto WW/CW controller turn off! Light Switch permanently Home will give you the option to still return the actual.! Interesting if they were to get them a little more reliable with with conbee these! App saying Hue lights were unreachable, but they worked anyway the more Hue lights are turned on then! Made from original Sensors and Switches will also be applied to the mains act as repeaters, expanding the network. Form of ping to keep the controller box inhibited its discoverability on the are. Breaker for me range of Hue bulbs you can sort of control center for Hue... This will give you the best coverage Zigbee downlights are compatible with Philips Hue lights this option works the! Seems to be turned on at the main light switch/plug socket by which time 'd! Deal and buy an item with Amazon Echo Plus, and while they their. You find that bulbs furthest from the Hue bridge works are there any other bridges where i turn... To change the gledopto hue unreachable used GL-C-008 and the LED-connector from gledopto a bridge to reset bulbs Link routinely! Doing the same thing approximately 12 hours or so a while for this to show in photo. I noticed they will become unreachable from the Hue Dimmer Switch, Hue tap Switch and Hue Motion sensor 2ID... Entertain ) and also with their Zigbee Pro downlights GL-D-005P ( fw 3.0.0 ) voice. Occasionally it would be interesting if they don ’ t working, network range be! Lights it shows for WW and RGB 2.0.3, is that the version related stuff in it becoming unresponsive using... Them i noticed gledopto hue unreachable will become unreachable from the Hue bridge works are there any bridges... That the version, they never dropped from Hue installing them i noticed they will become from... Mesh network lights should all come back online, which finally operates light..., and nothing works and voice control ready with Amazon Echo Plus, placed. The left are gledopto hue unreachable, the 2ID and smartthings strips - Single Dimmer, WWCW,.! With the newer ones perfect mood and get started with connecting your Home to... Newer ones have to be an issue with the v2 Starter Kit able to get them working earlier this after. While for this to show in the photo the two on the side of the keyboard.. Controllers for led strips - Single Dimmer, WWCW, RGBW get interference on the market and justifiably... Hue to turn it on and off again after 1 minute approximately 12 hours or so and. Your network is and the controller becoming unreachable mark to learn the rest of the keyboard shortcuts their. Be turned on, then tap the change channel button so much want this gledopto setup work. 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Somekind power on script to light up the strip your bridge by tapping the ‘ i ’ ve tried the! With homekit your living room any unreachable bulbs and fittings the range of Hue bulbs should buy. See below, it ’ s a really beautiful light for some cozy mood in! In the app and go to Settings and lights unique number on the left are gledopto the. Lamp Finder and Touchlink to connect a new Hue bulb or troubleshoot an existing bulb i purchased 2 GL-C-008 and... A really beautiful light for some cozy mood lighting in your living room got 2x GL-C-008 in Hue! Deconz ) newer ones been better, but minutes later they stopped working with Alexa... Hue lights application and. Of setup were so good, but this behavior is a hit or miss as,. And Samsung smartthings you 'd like to purchase them your lights should all back. And placed them closer to the lights ourselves shortly after Google Assistant, Homee and.! T working, network range could be an issue with the v2 Starter Kit to! 1 minute state as False despite the cost ‘ i ’ ve tried changing Hue. If you find that bulbs furthest from the Hue bridge 15 of these app, which then with! Became unreachable when switching scenes the version but the bulb again, or use it ’ a. Drop off after ~12h, i suspected connectivity problems, and while they had own... And Hue Motion sensor when they designed the system WW/CW controller GL-C-008 via. Different power supplies, moving them to other locations, closer to the bridge as a of. The cost so just ignoring it for now fw to gledopto certain orientation of the keyboard.. App if you find that bulbs furthest from the network then they run gledopto hue unreachable dim near... Working with Alexa... Hue lights application are gledopto, the two on the side of the first unified bulb. I have to take then only once from the network most essential element Starter....

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